Privacy Policy
Last Updated: February 13, 2025
Fernpath ("we," "us," or "our") operates fernpath.sbs (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses or programs
- Complete quizzes or assignments
- Contact us through our support channels
- Subscribe to newsletters or updates
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed by third-party payment processors)
- Profile information (country, time zone, preferences)
- Communication preferences
Usage Information
We automatically collect certain information when you visit, use, or navigate the Site. This information may include:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, navigation paths)
- Course progress and completion data
- Quiz and assignment responses and scores
- Interaction with gamified elements
- Referral sources and campaign data
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and store information. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Site and services
- To process your registration and manage your account
- To deliver courses, quizzes, and educational content
- To track your progress and provide feedback
- To process payments and prevent fraud
- To communicate with you about your account and our services
- To send administrative information, updates, and notifications
- To respond to your inquiries and support requests
- To personalize your learning experience
- To analyze usage patterns and improve our services
- To conduct research and development
- To comply with legal obligations
- To enforce our terms and policies
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, including:
- Payment processing
- Data analysis and analytics
- Email delivery and communication services
- Hosting and infrastructure services
- Customer support tools
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, legal processes, or to protect our rights, privacy, safety, or property.
With Your Consent
We may share your information for any other purpose with your consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing your information
- Portability: Request transfer of your information to another service
- Objection: Object to our processing of your information
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Do Not Track Signals
Some browsers include a Do Not Track feature. Our Site does not currently respond to Do Not Track signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
Fernpath
1204 103 Ave, Dawson Creek, BC V1G 2G9, Canada
Email: support@fernpath.sbs
Phone: +1 519 846 8888